Terms of service

Effective Date: 2025/01/01

Welcome to Emeranthe.

This website is operated by Emeranthe. Throughout this website, "Emeranthe," "we," "us," and "our" refer to the business operating this online store.

By accessing our website or purchasing products from us, you agree to these Terms of Service, subject to applicable law.

1. Use of Our Website

You agree to use this website for lawful purposes and not to engage in activities that compromise its security, functionality, or the rights of others.

You must have the legal capacity to enter into a purchase agreement under applicable law.

2. Product Information

We aim to provide accurate product descriptions, ingredient information, images, availability, and pricing.

Product colors may appear differently depending on your device, lighting, and screen settings.

Nothing in these Terms limits your rights concerning defective or misdescribed products.

3. Orders

Submitting an order constitutes an offer to purchase the selected products.

We reserve the right, subject to applicable law, to decline, cancel, or limit orders due to inventory issues, suspected fraudulent activity, pricing errors, or legal restrictions.

If an order is canceled after payment has been collected, we will issue the appropriate refund.

4. Pricing and Payment

All prices are displayed in the currency indicated at checkout.

Applicable taxes, shipping charges, and other fees will be presented before you complete your order where required by law.

Payment methods are subject to availability at checkout.

5. Shipping and Delivery

Shipping destinations, processing times, and delivery estimates are explained in our Shipping & Delivery Policy.

6. Returns and Refunds

Eligible returns and refunds are handled in accordance with our Return & Refund Policy.

Nothing in these Terms excludes mandatory consumer protection rights.

7. Product Safety

Please review ingredient lists, usage directions, and product warnings before using cosmetics purchased from Emeranthe.

Discontinue use if irritation occurs and seek appropriate medical advice if necessary.

8. Intellectual Property

Website content, including branding, designs, text, images, and other materials, is owned by Emeranthe or used with appropriate permission, as applicable.

Unauthorized commercial reproduction is prohibited except where permitted by law.

9. Third-Party Services

Our online store is powered by Shopify and may use additional third-party services.

Separate terms and privacy practices may apply to those services.

10. Limitation of Liability

To the extent permitted by applicable law, Emeranthe is not responsible for losses arising from unauthorized use of the website or events outside our reasonable control.

Nothing in these Terms excludes liability or rights that cannot lawfully be excluded or limited.

11. Governing Law

These Terms are governed by the laws of China, subject to mandatory consumer protection rules and other applicable laws.

12. Changes to These Terms

We may revise these Terms from time to time.

The latest version will be available on our website, and updates will not retroactively remove rights already accrued.

13. Contact Information

support@emeranthe.com
+17045162397
Shenzhen Junli Trading Co., Ltd.
Room 504, Plaza Building, No. 74 Baomin 1st Road, Jia'an Community, Xin'an Subdistrict, Bao'an District, Shenzhen