Shipping & Delivery

Last Updated: 2025/01/01

Thank you for choosing Emeranthe.

We take care in preparing every order and want your shopping experience to be as effortless as possible.

Order Processing

Orders are generally processed within 3 business days after payment confirmation, excluding weekends and public holidays.

During product launches, promotional events, or high-volume periods, processing may take longer. Any different processing time applicable to a specific product will be communicated before purchase.

Shipping Destinations

We currently offer shipping to worldwide.

Available delivery methods and shipping charges will be displayed at checkout.

Estimated Delivery Times

Estimated transit time is 3 days after dispatch for all country.

These estimates are not guaranteed delivery dates unless expressly stated otherwise.

Unexpected carrier delays, weather conditions, holidays, customs processing, and other circumstances may affect delivery times.

Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a shipping confirmation email.

If tracking is available for your selected shipping method, your confirmation will include a tracking link.

Please allow time for tracking information to become available after dispatch.

Shipping Address

Please ensure that your shipping information is complete and accurate before submitting your order.If you notice an error, contact support@emeranthe.com as soon as possible. We will try to assist before your order ships, but address changes cannot be guaranteed once fulfillment begins.

Lost, Delayed, or Damaged Packages

If your package appears lost, is unusually delayed, or arrives damaged, please contact our Customer Care team with your order number.

We will investigate the issue and provide an appropriate resolution in accordance with applicable law.

If we cannot ship within the promised timeframe, we will inform you of your options, including cancellation and a refund where required.

International Shipping

International orders may be subject to customs duties, taxes, or import fees.

Any charges collected by Emeranthe will be displayed at checkout. Additional charges not collected at checkout may be assessed by local authorities or carriers, unless otherwise stated.

Contact

For assistance with shipping or delivery, please contact: