Privacy Policy
Effective Date: 2025/01/01
Emeranthe, operated by Emeranthe ("Emeranthe," "we," "us," or "our"), respects your privacy.
This Privacy Policy explains how we may collect, use, disclose, and protect personal information when you visit www.emeranthe.com, purchase our products, or otherwise interact with us.
Information We Collect
Depending on how you interact with our website, we may collect:
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Contact information, including your name, email address, telephone number, and shipping and billing addresses.
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Order information, including purchased products, transaction history, returns, and customer service communications.
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Payment-related information, such as transaction confirmations and limited payment details processed through our payment service providers.
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Technical information, including IP address, device and browser information, website activity, and cookies or similar technologies.
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Marketing preferences and information you voluntarily provide.
Data Controller
Shenzhen Junli Trading Co., Ltd., trading as Emeranthe (“we,” “us,” or “our”), is the data controller responsible for the personal information collected through www.emeranthe.com, to the extent that we determine the purposes and means of processing that information.
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Business name:Shenzhen Junli Trading Co., Ltd.
Address: Room 504, Plaza Building, No. 74 Baomin 1st Road, Jia'an Community, Xin'an Subdistrict, Bao'an District, Shenzhen
Email: support@emeranthe.com
Phone:+17045162397
Our store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to sell our products and services to you. Shopify processes personal information in connection with providing its services and may also act as an independent data controller for certain services. For more information about how Shopify handles personal information, please see the Shopify Consumer Privacy Policy.
How We Use Your Information
We may use personal information to:
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Process payments, fulfill orders, and arrange deliveries.
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Provide customer support and manage returns.
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Maintain the security and functionality of our website.
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Detect and prevent fraudulent activity.
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Improve our website and customer experience.
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Send promotional communications where permitted by applicable law.
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Comply with legal and regulatory obligations.
Sharing Your Information
We may share information with service providers where reasonably necessary to operate our business.
These may include Shopify, payment processors, shipping providers, fulfillment services, customer service providers, analytics services, and advertising partners where enabled.
We may also disclose information when required by law or in connection with a lawful business transaction.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website performance, and, where enabled, support marketing.
Where required by applicable law, we provide controls for non-essential cookies and certain uses or sharing of personal information.
Your Privacy Rights
Depending on your place of residence and applicable law, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information.
You may also have rights to withdraw consent or opt out of certain data sharing or targeted advertising practices.
To exercise applicable rights, please contact support@emeranthe.com or use the privacy controls available through our website.
Certain requests may be subject to identity verification and lawful exceptions.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, and maintain appropriate business records.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no online transmission or storage system can be guaranteed completely secure.
International Data Transfers
Personal information may be processed in jurisdictions other than your place of residence through our service providers, subject to applicable legal requirements.
Children's Privacy
Our website is not directed toward children, and we do not knowingly collect personal information from children in violation of applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy when our operations, technologies, or legal obligations change.
The effective date will be updated where appropriate.
Contact Us
Shenzhen Junli Trading Co., Ltd.
Room 504, Plaza Building, No. 74 Baomin 1st Road, Jia'an Community, Xin'an Subdistrict, Bao'an District, Shenzhen
Phone:+17045162397
Privacy inquiries: support@emeranthe.com
Customer Care: support@emeranthe.com